Experimental Research in Mission-Critical Voice

Mission-critical voice (MCV) communications systems are employed by most public safety organizations such as law enforcement, emergency medical services, fire, search and rescue, military, and by selected private organizations (taxi, logistics, and traffic control). A variety of environmental factors and communication system properties can impair intelligibility, i.e., the comprehensibility of transmitted speech in given conditions. This research project evaluates the impact of selected impairments (background noise, delay, communication errors) on the intelligibility of MCV communications.

We have designed and built an experimental testbed that can emulate a variety of MCV communications systems architectures in a controlled environment (lab). The testbed can be used to emulate various push-to-talk (PTT) and full-duplex communication scenarios and comes with configuration profiles for the most commonly deployed MCV systems including analog FM and Project 25 (P.25). Key parameters that influence intelligibility such as background noise, speech codecs, PTT delay, mouth-to-ear (MtE) delay, and bit error rate are run-time configurable and applied in software.

We use the testbed to conduct human-subject studies with volunteers from the first responder and Columbia University communities. In these experiments, a human-subject volunteer assumes the role of a first responder in a virtual game-like environment. Their goal is to complete a task as quickly and accurately as possible based on instructions received from a dispatcher via the testbed. The testbed is programmed to impair the communication to emulate a MCV communications system in a variety of conditions. We evaluate the effectiveness of each participant at completing the task using the data collected by the testbed during the experiment. 

Demos and Presentations

  • NIST PSCR 2022 Annual Stakeholder Meeting, San Diego, CA, June 2022 [ Poster ] [ Slides ] [ Video ]
  • NIST 2019 Public Safety Broadband Stakeholder Meeting Demo, Chicago, IL, July 2019 [ Poster ] [ Slides ] [ Video ]
This research is funded by the National Institute of Standards and Technology (NIST) under the Federal Award ID 70NANB19H003.